As your fractional COO, we deliver a full suite of operational services, strategy, leadership, processes, and tools tailored to help growing companies scale efficiently
We help growing businesses build operational strength, leadership focus, and scalable structures.
Build and align company operations to achieve short-term targets and long-term business goals. This includes setting service structures, role clarity, and organizational priorities.
Conduct regular leadership check-ins with Service Desk, Projects, Account Management, and other teams. Guide leaders on decision-making, accountability, and removing operational bottlenecks.
Map out existing workflows, identify inefficiencies, design improved processes, and implement best practices to increase scalability and reduce waste.
Guide PSA, RMM, and operational tool stack optimization. Support automation initiatives and AI adoption to improve efficiency, profitability, and service scalability.
Work with finance teams or bookkeepers to organize P&L accounts for clean, understandable reporting. Restructure reporting if needed to allow leadership to scale with financial visibility.
Oversee the rollout of a structured operating system (such as EOS, Results, or similar). Assist in tool selection and manage the implementation across leadership and departments.
Review client contracts, service levels, and account profitability. Identify loss-making accounts and recommend pricing changes, scope adjustments, or strategic exits.
Build internal playbooks and Standard Operating Procedures (SOPs) to make operations repeatable, trainable, and scalable as your company grows.
Create organizational charts, define leadership structures, and ensure every role has clarity, accountability, and alignment with business goals.
Lead and support operational changes across teams, including communications, training, adoption strategies, and leadership coaching during transitions.
Evaluate, select, and optimize vendor relationships and technology platforms. Ensure all tools align with operational goals and reduce overhead.
Define key operational KPIs, set up reporting cadences, and ensure leadership teams have visibility into real-time business health.
Pricing
Our services are structured to deliver true operational leadership, not just advice. Whether you need a one-time audit or ongoing leadership, we offer scalable options to fit your business stage and goals.
Interested in something not listed?
If your needs don’t fit perfectly into a package, let’s talk. Book a free 60-minute consultation and we’ll map out a plan that fits your company’s operational goals.
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